StickySafe Return Policy
If you are not entirely satisfied with one of our products, or if one of our products does not perform to your satisfaction, StickySafe offers a thirty (30) day money back guarantee.
Returns: You have thirty (30) calendar days from the date you received the product to return and obtain a full refund for the product. To be eligible for a refund, the item must include the original paperwork, receipt, packaging label and accessories (as applicable).
Refunds: Once StickySafe receives the returned item(s), a full refund of the purchase price will be initiated.
Shipping: StickySafe will pay for return shipping cost within the 30 day period. To return an item to StickySafe, please contact us through the website or at Tfarnsworth002925@gmail.com
If you have any questions please reach out to us at any time.
StickySafe Limited Warranty
StickySafe warrants that during the limited warranty period, our product will be free from defect. Our responsibility for defective goods is limited to the replacement of the product as described below.
What does this warranty cover? This limited warranty covers any manufacture defects or malfunctions in your new StickySafe hinge for the Warranty Period as defined below.
How long does this coverage last? This limited warranty starts on the date of your purchase and lasts for ten (10) years. The Warranty Period is not extended if StickySafe replaces the product.
What will StickySafe do? StickySafe comes with a limited warranty against manufacture defect. StickySafe will replace any broken hinge free of charge. You pay for the hook and loop backings anytime you take them off the wall or furniture; provided, however, it is strongly recommended that StickySafe be installed by screwing the product to wall-studs and to the object to be secured.
What does this warranty not cover? This limited warranty does not cover the shipping cost of the defective item to StickySafe for replacement. This limited warranty does not cover any problem that is caused by improper installation, abuse, misuse, or an act of God. StickySafe’s products must be installed, used and maintained in accordance with the instructions provided, which includes screwing the StickySafe hinge to a stud. This limited warranty is conditioned upon compliance with such instructions, and customer is fully responsible for any failure to follow installation instructions. This limited warranty does not cover any discoloration of the device or damage which may be occasioned to walls or other household objects.
Also, no claim made by customer shall be greater than the purchase price of the product in respect to which damages are claimed. The remedies included in this limited warranty are your sole and exclusive remedies and our entire liability for breach of this limited warranty. Consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How do you get service? If there is a defect with your StickySafe, send it postage paid to 6048 Townline Rd., East Syracuse NY 13057 or reach us at Tfarnsworth002925@gmail.com
We will ship a replacement hinge to you within 72 hours.
How does state law apply? This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Is there any other information I should know? To the extent applicable by law, this limited warranty is exclusive and in lieu of all other warranties, oral, written, statutory, express or implied. Except for the express warranties contained in this limited warranty statement and to the extent not prohibited by law, StickySafe disclaims all other warranties, express or implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose. StickSafe’s sole obligation under this limited warranty shall be replacement of defective products. Some states do not allow disclaimers of implied warranties, so this disclaimer may not apply to you. To the extent such warranties cannot be disclaimed under the laws of your jurisdiction, we limit the duration and remedies of such warranties to the duration of this express limited warranty.